Terms of Service

Last Updated on: 23 Feb 2025

These Terms of Service ("Terms") govern your use of the Alkhidmat Donation Website ("akeurope.org, partner.akeurope.org, admin.akeurope.org") operated by us. By accessing or using the Website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Website.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, you may not use the Website.

2. Use License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Website for personal, non-commercial purposes. This license does not include the right to:

  • Modify or copy the Website materials;
  • Use the materials for any commercial purpose or public display;
  • Attempt to decompile or reverse engineer any software on the Website;
  • Remove any copyright or proprietary notations from the materials;
  • Transfer the materials to another person or "mirror" them on another server.

3. User Data & GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  • Data Collection: When you donate or use the Website, we may collect personal data such as your name, email, phone number, and payment details (all payments are handled through stripe, solidus, and vipps that means we do not store your card information on our servers).
  • Data Processing: Your data is processed lawfully, fairly, and transparently. It is used strictly for processing donations, providing support, and complying with legal obligations.
  • Your Rights: Under GDPR, you have the right to access, correct, delete, or restrict the processing of your data. You may also withdraw consent for data processing where applicable.
  • Data Security: We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or theft.
  • Third-Party Processors: We may share your data with third-party payment processors (such as Stripe, PayPal, Vipps, MobilePay and Solidus) to facilitate donations. These processors comply with GDPR and other regulatory requirements.

For more information on how we process personal data, please refer to our Privacy Policy.

4. Payment Processing & Compliance

We process payments in compliance with the Payment Services Directive (PSD2) and other European regulations. By making a donation, you agree to:

  • Provide accurate and complete payment information.
  • Authorize us or our payment processors to charge the amount you specify.
  • Acknowledge that chargebacks or disputes may result in the suspension of your account.

We use third-party payment processors, which may require additional verification steps under Strong Customer Authentication (SCA). Your payment details are handled securely in accordance with PCI DSS standards.

5. Disclaimer

The Website and its materials are provided "as is" without any warranties, expressed or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

6. Limitations of Liability

We are not liable for any damages (including but not limited to data loss, profit loss, or business interruption) arising from your use or inability to use the Website, even if we have been advised of the possibility of such damages.

7. Revisions & Errata

The materials on the Website may contain technical, typographical, or photographic errors. We do not warrant that any materials on the Website are accurate, complete, or current.

8. Third-Party Links

We are not responsible for the content of external websites linked from the Website. The inclusion of any link does not imply endorsement. Use of any linked website is at your own risk.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time without notice. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of Norway (Oslo). Any disputes shall be resolved in the courts of that jurisdiction.

11. Contact Us

If you have any questions about these Terms, please contact us at info@akeurope.org.

By using the Alkhidmat Donation Website, you acknowledge that you have read and agree to these Terms of Service.

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By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
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